Privacy policy

 

I. Contact

These instructions apply to the data processing by:
Bicyclejack UG
Soltauer Straße 1
27243 Harpstedt
Germany

e-mail: info@bicyclejack.de
Phone: +49 04244 36 24 21

https://www.bicyclejack.de

Bicyclejack's Privacy Officer can be contacted at the above address or by email at datenschutz@bicyclejack.de.


II. processing of personal data and nature and purpose

1. when visiting our website
When you call up our website https://www.bicyclejack.de, the browser used on your terminal device automatically sends information to the server of our website. This information is temporarily stored in a so-called log file. The following information is collected and stored without your intervention and is completely deleted from the log files after 52 days and after 2 further months at the latest:

    IP address of the requesting computer,
    Date and time of access
    Name and URL of the retrieved file,
    Website from which the access takes place (referrer URL),
    Browser type and version and other information transmitted by the browser (such as your computer's operating system).

The above-mentioned data is processed by us for the following purposes:

    to ensure a smooth connection of the website,
    to ensure a comfortable use of our website,
    for the evaluation of system security and stability,
    to detect and prevent attacks on our website,
    for continuous improvement of the website and
    for other statistical and administrative purposes.

The legal basis for data processing is Art. 6 para. 1 sentence 1 letter f DSGVO. Our legitimate interest is based on the data processing purposes listed above.
As a matter of principle, we do not use the data collected in this way to draw direct conclusions about your person. However, in the event of an attack on our network infrastructure, your IP address will be evaluated in order to assert or defend legal claims.
Furthermore, we use cookies and analysis services when you visit our website. You will find more detailed explanations on this under (points IV and V) of this data protection declaration.

2. if you order as a guest
If you wish to order products as a guest via our website, we process the following mandatory information:

    Salutation, first name, last name,
    a valid e-mail address,
    Address,
    Phone number
    depending on the payment method you have selected, payment data (such as bank details)

as well as other voluntarily provided information (such as your date of birth). This data is processed,

    to be able to identify you as our contractual partner;
    to check the data entered for plausibility;
    to process the payment of your order;
    if necessary for the personalisation of advertising measures;
    to process any warranty claims that may exist and to assert any claims against you;
    for the coordination of appointments by telephone within the scope of a bicycle delivery.

The data processing is carried out at your request and is required in accordance with Art. 6 Para. 1 S. 1 lit. b and lit. f DSGVO for the purposes mentioned for the fulfilment of the contract and for other pre-contractual measures as well as our legitimate interests.

The personal data processed by us for the order will be stored until the expiry of the statutory warranty period and automatically deleted thereafter, unless we are obliged to store the data for a longer period of time in accordance with Article 6 Paragraph 1 S. 1 lit. c DSGVO due to tax and commercial law storage and documentation obligations (from HGB, StGB or AO) or you have consented to storage beyond this in accordance with Article 6 Paragraph 1 S. 1 lit. a DSGVO.

3. within the scope of a customer account
If you create a customer account in our webshop, we will ask you for the following data:

    Salutation, first name, last name,
    a valid e-mail address,
    a password
    Address,
    Phone number
    Birthday
    Payment data (for example, the bank details).

You can also voluntarily provide additional information. This data is collected, stored and processed so that we can continually improve your individual shopping experience and to offer you comfort features in our online shop, such as access to your personal order history, saved shopping baskets and notepads for later purchases and

    to be able to identify you as our contractual partner;
    to check the data entered for plausibility;
    to process the payment of your order;
    for the personalisation of advertising measures;
    to process any warranty claims that may exist and to assert any claims against you;
    for the coordination of appointments by telephone