Right of revocation
You have the right to revoke this contract within fourteen days without giving reasons. The withdrawal period is fourteen days from the day on which you or a third party designated by you, other than the carrier, took possession of the goods.
In order to exercise your right of withdrawal, you must inform us (Bicyclejack GmbH, Soltauer Strasse 1, 27243 Harpstedt, firstname.lastname@example.org, phone: 04244362421, fax: without) by means of a clear statement (e.g. a letter, fax or e-mail sent by post) of your decision to withdraw from this contract. You may use the attached model revocation form for this purpose, but this is not mandatory.
In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.
Consequences of revocation
If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to make any refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this agreement. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the fourteen-day period. You shall bear the direct costs of returning the goods. You shall only be liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for the purpose of checking their condition, properties and functionality.
The right of withdrawal does not apply to the following contracts:
- Contracts for the delivery of goods that are not prefabricated. The following products are affected by this:
1. parts of our optionally applicable assembly kit, here the aluminium profiles - these are specially manufactured on customer request
Soltauer Straße 1
Revocation of my purchase contract from [insert date]
Customer number/order number: [insert number].
I hereby revoke my order from [insert date], order number [insert number]
I would like to request a refund of the purchase price of [insert amount] Euro and the costs of sending the goods (ECJ, judgment of 15.04.2010, ref. C-511/08) in the amount of [insert amount] to the following account:
[Name of financial institution]
Please confirm the receipt of the revocation immediately.
With kind regards
[Full name + signature]
Information in [ ] must be completed by the customer accordingly